Each Pre-Filter (R0001) can be used for up to 6 months.The Photon™ series has a pre-filter that is designed to protect the unit from dust and large particulate matter. We recommend changing/ washing the pre-filter every 6 months. The Photon™ series has indicator lights that will automatically notify you when to change the pre-filter.
- NOTE: If you have a dusty indoor environment or own a pet that sheds a lot, we strongly recommend you check the pre-filter monthly to ensure proper airflow through our catalyst.
If you see a flashing red filter light, simply make sure your filter tray is completely closed. The light should go off after you close the tray, restoring normal operation.
If you see a steady red filter light, swap out the dirty filter with a clean one.
The Recharge Cell™ (R0002) has a lifespan of about 2 years.
The Recharge Cell™ runs for 2 years before it needs to be replaced. This time duration assumes 24/7 continuous use. Photon purifiers include an indicator light that automatically notifies the user when to replace the Recharge Cell™. Also includes a replacement Top Cover to keep your purifier working at its optimum performance. Recharge Cell™ and Top Cover can easily be replaced in just a few minutes.
This graphic shows the different red bulb warnings, flashing vs. constant.