How often should I replace the filter and cell?

Each Pre-Filter (R0001) can be used for up to 6 months.

The Photon™ series has a pre-filter that is designed to protect the unit from dust and large particulate matter. We recommend changing/ washing the pre-filter every 6 months. The Photon™ series has indicator lights that will automatically notify you when to change the pre-filter.
  • NOTEIf you have a dusty indoor environment or own a pet that sheds a lot, we strongly recommend you check the pre-filter monthly to ensure proper airflow through our catalyst.

Filter tray open warningIf you see a flashing red filter light, simply make sure your filter tray is completely closed. The light should go off after you close the tray, restoring normal operation.

Change filter warning

If you see a steady red filter light, swap out the dirty filter with a clean one.

 

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The Recharge Cell™ (R0002) has a lifespan of about 2 years. 

The Recharge Cell™ runs for 2 years before it needs to be replaced. This time duration assumes 24/7 continuous use. Photon purifiers include an indicator light that automatically notifies the user when to replace the Recharge Cell™. Also includes a replacement Top Cover to keep your purifier working at its optimum performance. Recharge Cell™ and Top Cover can easily be replaced in just a few minutes.

red lamp lit

This graphic shows the different red bulb warnings, flashing vs. constant.

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