Photon parts maintenance schedules
Photon Pre-Filter: How and when to clean or replace the pre-filters.
Each Photon™ series PCO unit comes with 2 pre-filters. The pre-filter is designed to protect the unit's cell from dust and large particulate matter so that it functions properly. Each Pre-Filter (R0001) can be used for up to 6 months before it needs to be cleaned or replaced. The length of time you can run your Photon™ series unit before cleaning the pre-filter depends on how dusty your environment is. We recommend changing/ washing the pre-filter at least every 6 months, more often if your indoor environment is dusty or if you have shedding pets.
It's important to keep your pre-filter dust-free. You can clean your pre-filter by removing it from the unit and gently tapping it upside down into a trash receptacle. You can also run cool tap water through the filter so that the dust is cleared.
- NOTE: Removing the pre-filter will turn the photon unit off. This does not damage the unit. It will turn back on when you re-insert the clean filter. The pre-filter should be dry before installing it into the slot at the bottom of your Photon™ series unit.
The Photon™ series has indicator lights that will automatically notify you when to change the pre-filter.
- NOTE: If you have a dusty indoor environment or own a pet that sheds a lot, we strongly recommend you check the pre-filter monthly to ensure proper airflow through our catalyst.
If you see a flashing red filter light, simply make sure your filter tray is completely closed. The light should go off after you close the tray, restoring normal operation.
If you see a steady red filter light, swap out the dirty filter with a clean one.
Order replacement filters
The Recharge Cell™ (R0002) has a lifespan of about 2 years.
The Recharge Cell™ runs for 2 years before it needs to be replaced. This duration assumes that the cell is in continuous use 24/7. Photon™ series purifiers have an indicator light that automatically notifies the user when to replace the Recharge Cell™. Also includes a replacement Top Cover to keep your purifier working at its optimum performance. Recharge Cell™ and Top Cover can easily be replaced in just a few minutes.
This graphic shows the different red bulb warnings, flashing vs. constant.
Order replacement cells.