Puraclenz Photon® models- Replacement Parts, Subscriptions, and Regular Maintenance

What are the Puraclenz Photon® replacement parts and schedule replacement?

The  Puraclenz Photon® models has two replacement parts. The Recharge Cell® and Photon® Pre-Filter.

Cell rechargeThe Recharge Cell® runs for 2 years. It should be replaced every two years to ensure optimal Puraclenz performance. This time duration assumes 24/7 continuous use.

Price: $159.99

Please click on the image to open Recharge Cell® on the website.

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The Photon® Pre-Filter needs to be replaced or washed every 6-7 months depending on the air quality of the installation space. This time duration assumes 24/7 continuous use.  

Price: $39.99

Please click on the image to open Photon® Pre-Filter on the website. 

What are the Puraclenz Photon® subscriptions?

 
The Puraclenz Photon® models has individual replacement parts subscription and bundle subscription available.

For subscription information: 

Please click on the Subscription page .

What are the Puraclenz Photon® maintenance instructions?

Puraclenz Photon® has indicator lights on the user interface that will notify you when it is time to change the Recharge Cell® and Photon® Pre-Filter.

Photon® Pre-Filter

  • NOTE:  If you have a dusty indoor environment or own a pet that sheds a lot, we strongly recommend you check the Photon® pre-filter monthly to ensure proper airflow through our catalyst.

Filter tray open warningIf you see a flashing red filter light, simply make sure your filter tray is completely closed. The light should go off after you close the tray, restoring normal operation.

Change filter warning

If you see a steady red filter light, swap out the dirty filter with a clean one.


Please visit the video below on how to replace the Photon® Pre-Filter part. 

The Recharge Cell®

The Recharge Cell® runs for 2 years before it needs to be replaced. This duration assumes that the cell is in continuous use 24/7. 

red lamp lit

This graphic shows the different red bulb warnings, flashing vs. constant.

Please visit the video below on how to replace the Recharge Cell® part. 

How and when to clean or replace the Photon® Pre-Filter.

Each Puraclenz Photon® model comes with 2 pre-filters. The Photon® Pre-Filter is designed to protect the unit's cell from dust and large particulate matter so that it functions properly. Each Pre-Filter (R0001) can be used for up to 6 months before it needs to be cleaned or replaced.

The length of time you can run your Puraclenz Photon® model before cleaning the pre-filter depends on how dusty your environment is. We recommend changing/ washing the pre-filter at least every 6 months, more often if your indoor environment is dusty or if you have shedding pets.

It's important to keep your pre-filter dust-free. You can clean your pre-filter by removing it from the unit and gently tapping it upside down into a trash receptacle. You can also run cool tap water through the filter so that the dust is cleared.

     Notes and Precautions 

    The following actions will void the warranty:

      • Do not use rough or abrasive cloths or paper towels on the Photon® housing. These will scratch the plastic.
      • Do not insert foreign objects or your fingers into the unit.
      • Do not use petroleum-based cleaners or solvents on this device.
      • Do not use alcohol or other solvents on this device.